- Equalitas has implemented a documented management system, meeting the requirements of various standard for providing 3rd party management system certification services.
- Equalitas maintains customer focus, service credibility and provide independent, impartial, dynamic, value added and cost effective management system certification services.
- Equalitas understands the importance of impartiailty in carrying out its management system certification activities, manages conflict of interest and ensures the objectivity of its management system certification activities.
- Equalitas is committed to be a leader in providing value added, independent and impartial Management System Certification Services, maintaining customer focus during all phases of planning and service delivery with emphasis on continual improvement and enhance the service credibility for global recognition, customer loyalty and sustainable performance.
- Equalitas is committed to administer non-discriminatory policy in all the services delivered and demonstrate independence, integrity and Impartiality by planned and effective management of conflict of interest during all phases of certification process service delivery.
- Effective corrective actions for audit observations, customer complaints and feedback from interested parties.
- Effective management of impartiality during implementation of the certification process to ensure objectivity and enhance credibility of certification services.
- Maintaining competence of personnel.
- Continual improvement of processes.
- Assign competent resources for service delivery.
- Compliance to statutory and regulatory requirements.
- Self managed and efficient operations
- Visible morale and respect
- Encourage innovation and support creativity
- High performance team culture
- No discrimination among interested parties
- Positive leadership behavior
- Personal relationship
- Share good practices
- Search for excellence
- Succession Planning
